FAQs

Find Our Most Frequent Questions Below

Some of the most commonly asked questions about our pet cremation sentence at Rainbow Bay Pet Cremation appear bellow. If your question is not answered, please contact us and we’ll be only to happy to explain.

Will it be my pet’s ashes and will I get all of them?

We can guarantee that you will receive only your pet’s ashes and all of them. They are collected after cremation on a no-spill tray and then a special machine is used to return all the ashes into your bag. We have a strict triple staged identification process to ensure your pet comes home to you.

How soon will my pet be cremated?

Your pet will usually be cremated within 1-3 days and returned within a week depending on demand. We aim to return your pet to you as soon as we can – this is what we see as a very important part of our service as we know it helps with the grieving process.

Can we pay off the pet cremation service?

As we are a new business we require payment to be complete at the time when the ashes are returned, however we are happy to take pre-payment and arrangement of cremation services when you know your pet’s time is coming near so you don’t have the worry and stress when it does happen.

What happens with group cremation?

Your pet will be cremated with other pets. The ashes will be scattered in a beautiful location on Anniebrook Farm Carbanup.

Grief Support

If you feel you are not coping with the loss of your pet, we recommend you see a grief counsellor. Losing a pet can be as difficult as losing a person and your feelings should not be taken lightly. Please follow my blog on this site for ways that might help you deal with your grief. There will be regular updates. Like us on facebook and you can follow these updates there too.